Last Updated: 2025
DivaCicks (“we,” “us,” or “our”) provides product sourcing, dropshipping, order fulfillment, brand building, inventory management, and other related services to merchants.
This Privacy Policy outlines how personal information is collected, used, and shared when you install or use our services in connection with your online store.
Personal Information We Collect
When you use DivaCicks, we may automatically access certain types of information from your account, including:
- Identification information (e.g., name, address, phone number)
- Payment information
- Location information
- Address book details (names, addresses, phone numbers)
- Device log files and configurations
We collect personal information directly from you, through your account, or via the following technologies:
- Cookies: Data files placed on your device to enhance site functionality. For more about cookies, visit http://www.allaboutcookies.org.
- Log Files: Track actions on the site and collect IP address, browser type, ISP, referring/exit pages, and timestamps.
- Web Beacons, Tags, and Pixels: Electronic files used to record browsing behavior.
How We Use Your Personal Information
We use the personal information we collect to:
- Provide and optimize our services
- Communicate with you
- Improve user experience and app functionality
Sharing Your Personal Information
We may share information with trusted service providers or partners involved in DivaCicks’ operations, under strict confidentiality agreements. We may also disclose information when required by law or to protect the rights, property, or safety of DivaCicks, our users, or others.
Your Rights
We take reasonable steps to ensure your personal data is accurate and up-to-date. You have the right to:
- Access, correct, or delete your personal data
- Restrict or object to further processing
- Receive your data in a structured, standard format
To protect your privacy and security, we may verify your identity before processing requests. In some cases, legal or regulatory requirements may prevent us from fulfilling certain requests.
You may contact us to exercise your rights. We will respond to all requests within 30 days.
Data Confidentiality
In compliance with platform agreements (e.g., Shopify, Amazon, eBay, Etsy), we do not use API or sensitive data (including personal and order information) for purposes beyond order fulfillment and tax requirements.
We use AES256 encryption for all sensitive data and permanently delete personal information within 30 days after an order is shipped.
We will notify relevant platforms https://divacicks.shop/ within 30 days of any organizational changes affecting data use.
Data Retention
We retain your order information for as long as necessary unless you request deletion.
Changes
We may update this privacy policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons.
Contact Us
For questions, concerns, or complaints regarding this privacy policy, please contact us at:
Email: contact@divacicks.shop
Address:
444 Alaska Avenue, Suite #AOQ459
Torrance, CA 90503
USA
We are committed to protecting your privacy and will respond to all inquiries promptly.