Privacy Policy

Divacicks Shop – Privacy Policy

Last Updated: August 09, 2024

At Divacicks Shop , we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at https://divacicks.shop or make a purchase from us.

By using our website or placing an order, you agree to the terms outlined in this Privacy Policy.


1. What Personal Information We Collect

We value your privacy and only collect personal information when necessary to provide you with the best possible shopping experience.

When You Create an Account or Place an Order:

  • Your name
  • Email address
  • Shipping address
  • Phone number (optional)

This information is used to:

  • Process and fulfill your order
  • Verify your account
  • Communicate with you about your order status
  • Provide customer support
  • Send promotional emails or newsletters (if you opt-in)

If you choose to ship an item directly to someone else (e.g., as a gift), we may also collect:

  • Recipient’s name
  • Recipient’s shipping address
  • Recipient’s email or phone number (optional)

2. How We Use Your Information

We use your personal data to:

  • Process and manage your orders efficiently
  • Keep you informed about new products, services, and promotions (via email if you’ve subscribed)
  • Respond to your inquiries and provide customer support
  • Improve our website, products, and services based on user behavior and preferences

We may occasionally send promotional offers via postal mail using the shipping address you provide. If you no longer wish to receive marketing communications, you can unsubscribe using the link provided in each email or by contacting us directly.


3. Disclosure of Your Information

We do not sell or rent your personal information to third parties.

We may share your information only in the following cases:

  • With employees, contractors, or affiliated partners who assist in operating our website, processing payments, or fulfilling orders. These parties are required to keep your information confidential and use it only for the purposes for which it was disclosed.
  • In response to a court order, legal request, or government investigation, where disclosure is legally required or necessary to protect our rights, property, or safety, or those of others.

Some of our service providers may be located outside of your country. By using our site, you consent to the transfer of your data to these countries, which may have different data protection laws than your own.


4. Security Measures

Your account is protected by a password, which helps prevent unauthorized access to your personal information. We recommend that you:

  • Choose a strong, unique password
  • Do not share your password with anyone
  • Log out of your account after use, especially on shared devices

While we implement reasonable security measures to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.


5. Use of Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and help us understand how users interact with our website.

Types of Cookies We Use:

  • Essential Cookies : Required to use the shopping cart, place orders, and navigate the site.
  • Authentication Cookies : Store your login details and screen preferences for convenience.
    • Login cookies last for 2 days
    • “Remember Me” option extends login cookie to 2 weeks
    • Screen options cookie lasts for 1 year
  • Analytics & Marketing Cookies : Help us improve our website and marketing efforts. These include tools like Google Analytics, Mailchimp, and Facebook Pixel.

You can control cookie settings through your browser, but disabling cookies may affect the functionality of certain features on our site.


6. Third-Party Services

We use third-party services to operate and improve our website and marketing efforts. These services may collect data about your use of our site. Examples include:

  • Google Analytics – For traffic analysis and SEO optimization
  • Mailchimp – For email newsletter management
  • Facebook Pixel – For targeted advertising and retargeting

These services may use cookies or other tracking technologies. Please review their respective privacy policies for more information on how they handle your data.


7. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal data (subject to applicable legal obligations)
  • Opt out of receiving promotional emails at any time via the unsubscribe link

To exercise any of these rights, please contact us using the information below.


8. EU and California Residents

If you are a resident of the European Union or California , you may have additional rights under applicable privacy laws such as the GDPR or CCPA , including:

  • Right to access your personal data
  • Right to request deletion
  • Right to opt out of data sharing for advertising purposes

Please reach out to us if you’d like to exercise any of these rights.


9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, feel free to contact us:

📧 Email: contact@divacicks.shop
📞 Phone: 780038758
📍 Address: Divacicks Shop, 444 Alaska Avenue
Suite #AOQ459
Torrance, CA 90503
USA

We aim to respond to all inquiries within 30 days .


Thank you for visiting Divacicks Shop — where fashion meets individuality. We’re here to ensure your shopping experience is both stylish and secure.